To Insure Prompt Service

So this is our first blog and to give you the flavour of what we'll be discussing it will be the good the bad and the downright awful service that we encounter in our daily life and the interactions with companies and people we suffer and delight in.

I think great service should be standard in this 21st Century, high-speed, low-tolerance world but it would seem not everyone is on the same page! Bad customer service just isn't right, shouldn't be accepted and deserves to be discussed, debated and ditched.

So lets begin...Why do so my restaurants automatically add a 15% tip these days to your bill? They say it is to prevent the Inland Revenue chasing the restaurant owner for the taxes on the tips the staff pocket...but is it really just to promise the staff some extra money from us rather than pay them a decent hourly wage? Regardless of the service they give? I'm all for tipping - after all TIPS are supposed "To Insure Prompt Service - TIPS" not just to line pockets of the slowest waiter the world has EVER seen!! So join me in doubling your tip when the service is great and not being shy to ask it to be removed by the surly, unfriendly and downright rude guy or girl who just ruined your night out.